Epic Southwest Airlines sales crashed its official website by overwhelming traffic
The recent technology failure of flight-dispatch system of United Airlines resulted the termination of 150 flights. Major airlines critical tasks like flight information, flight plan, online sales and purchase of tickets are completely dependent on such systems.
And now, the low price tickets sales conducted by Southwest Airlines resulted high traffic on the site and triggered the breakdown of the website. “The sluggish response frequently resulting “Gateway Timeout” message may have the longer negative effect on the mental state of passengers when they might consider flying on SW Airlines”, said Henry Harteveldt – a travel analyst for Atmosphere Research.
The administrators had pre-estimated that such problems may occur and updated their systems but the higher sales pitched in on Thursday and made the matter worse for the airlines. The short route trips sales prices were as low as $49 up to $149 for long trips.
Image Courtesy : Southwest Airlines