Major Airports around UK encounter heavy snowfall leading to delayed and cancelled flights. Flights at Stansted, Gatwick, Heathrow and London City Airports were all affected on Sunday – with flights unable to land due to adverse weather conditions.
Passengers described the chaotic situation at Heathrow airport complaining of cancellations and severe flight delays. Lots of people described the situation at the airport to be outrageous and absolute disgrace through social media along with posted pictures of huge queues waiting for flights.
Passenger Chaos at Heathrow Airport
British Airways (BA) is reported to experience the worst situation as the airlines was forced to cancel 24 long-haul flights as well as dozens of shorter flights. British Airways was inundated with messages from unhappy customers on social media, who complained of long waits on the tarmac and no response on their customer service phone line.
A spokesman for BA said: “Safety is always our priority, especially when dealing with these very challenging weather conditions. At times when we haven’t been able to operate flights into Heathrow as planned, we have been looking after customers, providing refreshments and hotel accommodation.”
Mainly the Heathrow airport has been highly affected by the snow. Road and power supplies around the country has been affected and the chaos at Britain’s main airport was blamed on planes having to be de-iced before take-off, resulting in a lack of ‘parking space’ for incoming flights.
A spokeswoman for Heathrow Airport said: “Heathrow airport remains open however we regret that weather across the UK is resulting in some passengers experiencing disruption to their travel arrangements.” The safety and comfort of our passengers is always our first priority and we are working closely with our airlines to ensure affected passengers are looked after, she added.
The airline operators are compelled to cancel and delay flights following heavy rain overnight at snowfall this morning.